Our delivery cut off is at 1pm GMT. Orders will be processed and tracking updated with paypal within 3 days of ordering. However sometimes things do go wrong, we employ a third party courier and they may lose a parcel or cause it to be delayed. If this is the case simply contact us and we will do our utmost to rectify the situation, but please understand sometimes delays and lost parcels are unavoidable!
To ensure you receive your order, please choose either Parcelforce 24 or Royal Mail tracked delivery option. This will cut down the chances of your parcel being lost significantly and we can hold the courier directly accountable if it is lost!